The benefits of IT asset management are more comprehensive and holistic for the modern digital organization than ever before.
ITIL 4: IT Asset Management (ITAM) explores the importance of managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.
Developed together with the global community of ITIL practitioners, this book provides both strategic and practical best practice guidance to help organizations:
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understand the value of ITAM, as well as its key concepts and challenges, and use these to foster effective financial stewardship and governance
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control costs, manage risks, and monitor and ensure compliance
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support effective decision making on the purchase, re-use, retirement, and disposal of IT assets
- evaluate the sustainability of IT asset decommissioning and disposal
- define ITAM roles, responsibilities, knowledge, and skills
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plan and manage the full lifecycle of all IT assets
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automate ITAM activities effectively
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apply ITAM metrics and practice success factors to improve performance
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measure, assess, and develop ITAM capability by using the ITIL Maturity Model.
